Terms & Conditions
These terms of business apply to all Human 4 engagements, be they workshops, seminars, courses, coaching appointments, or paid consultancy dates, unless specifically agreed otherwise in writing.
Human 4 is a legal partnership between David Liversage and Vanessa Jeffery
The engagemnt fees will be paid 14 days before the start of any delivery. Any bank transfer fees must be paid by the client. VAT is not currently charged but subject to review
We are happy to transfer course bookings but ask that you give us as much notice as possible. If however, you wish to transfer a booking to a later date, between 30 and 21 days before the original course date, there will be an administrative charge of 25% of the course fee. If this transfer takes place between 20 and 7 days before the original course date there will be an administrative charge of 50% of the original course fee and if the transfer takes place less than 7 days before the original course date, there will be an administrative charge of 75% of the original course fee.
A full refund (where applicable) will be given to all cancellations of bookings made 30 days or more prior to the start of the course. If a booking is cancelled between 30 – 14 days before the course start date, 50% of the course fee must be paid immediately. If a booking is cancelled less than 14 days before the course start date, or if the participant(s) fail(s) to attend the course, the full course fee must be paid immediately.
Changing participant details
There will be no charge if a substitute person wishes to replace an original participant. Please inform our office of any change to the original booking.
Cancellation of courses by Human 4 and changes to course content
Human 4 regularly update and improve their content and they reserve the right to alter any of the programme/workshop content without prior notice in the service of the client’s objectives. Human 4 also reserves the right to change the trainer/cocah/facilitator or cancel any programme at any time without liability. In these circumstances, participants will be offered an alternative date, a credit note or a full refund.
Unless otherwise agreed or established, all course content remains the intellectual property of Human 4.
If training or consultancy is taking place outside of our offices then all travel, accommodation, subsistence & (where applicable) visa expenses are to be reimbursed by the client unless otherwise agreed.
N.B. Subsistence includes lunch & non-alcoholic refreshments during the training or consultancy. If the course requires the trainer to be away from home out of reasonable office hours then food & non-alcoholic refreshments are also to be reimbursed by the client for e.g. breakfast & evening meal as applicable.